New Zealand Consulate-General Los Angeles

For information on passport applications/renewals, please visit www.passports.govt.nz.

All applications for New Zealand passports, including replacements for those lost, are required to be lodged with the Department of Internal Affairs Offices (DIA)* located at:

* New Zealand Passport Office
Department of Internal Affairs

PO Box 1568
Wellington 6140
New Zealand

phone 011-64-4-474-8100
fax 011-64-4-474-8010 (from overseas/USA).

* or the DIA Passport office in the NZ High Commission in London.

* or Sydney if residing in Australia.

Endorsements to passports or the issuing of extra visa pages are no longer possible. A new passport is required.

The passport application forms provide information on fees payable. Urgent replacement passport processing can be actioned for a priority service fee (3 day service -normal is ten days). You will need to select which service you want, and provide credit card details on the form for DIA to charge the appropriate fee and for return of your documents. We suggest you courier your documents and request return courier, so that the package can be tracked.

Passport Application forms are available from the New Zealand Department of Internal Affairs (DIA) website. Applicants in the USA are required to make a decision to either lodge their application with the Wellington or London DIA offices.

- for the form to be sent to New Zealand click here (external link)
- and for the form to send to the DIA Passport Office in London click here (external link).

For more information the New Zealand Department of Internal Affairs (DIA) (external link) website has a ‘How to contact us’ section with office addresses and there is also an email enquiry facility for you to seek further advice.

Consider your location and the courier fee/mail cost to determine which office to send the application e.g. from west coast USA to NZ or from east coast USA to NZ or to London.

Emergency Travel Document (ETD)
Please note that while the Embassy in DC and the NZ Consulate-General in Los Angeles have the discretion to issue a limited validity emergency travel document (ETD) in certain emergency or compassionate situations, an ETD is not a replacement passport, there is a technical process involved and issue is not an after-hours service.* Posts would consider issuing the document only if citizens are unable to send an urgent (3 working day) issue MRP passport application direct to a NZ Passport Office. Courier services to London and New Zealand from the USA are readily available.

For any persons that the posts agree to receive an ETD application (external link) the cost is NZ$350.00, payment needs to be by money order or cashiers cheque in US dollars (Post will advise the current exchange rate), and the applicant needs to meet return courier fee costs. An ETD would only be issued once all the information required is received at the posts, is checked with DIA and is acceptable. The process can take up to three working days.